Craft Brewery Financial Training Podcast

Taproom Data: A Powerful Tool to Increase Profits

October 05, 2023 Craft Brewery Financial Training Podcast
Taproom Data: A Powerful Tool to Increase Profits
Craft Brewery Financial Training Podcast
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Craft Brewery Financial Training Podcast
Taproom Data: A Powerful Tool to Increase Profits
Oct 05, 2023
Craft Brewery Financial Training Podcast

Today we hear from Andrew Coplon, founder of Secret Hopper, a mystery shopping service for taprooms and brewpubs.

Andrew has tons of data to share from over 6,000 unique taproom visits.

Examples include adding paper menus to increase guest spending by 25% and increasing to-go beer sales by 5x with one simple question. 

Key Takeaways

  • The most important taproom data points to measure and manage  
  • Tactics to train and motivate your staff 
  • How Secret Hopper provides feedback and data on the customer experience 

Resources

Show Notes

Today we hear from Andrew Coplon, founder of Secret Hopper, a mystery shopping service for taprooms and brewpubs.

Andrew has tons of data to share from over 6,000 unique taproom visits.

Examples include adding paper menus to increase guest spending by 25% and increasing to-go beer sales by 5x with one simple question. 

Key Takeaways

  • The most important taproom data points to measure and manage  
  • Tactics to train and motivate your staff 
  • How Secret Hopper provides feedback and data on the customer experience 

Resources